Nubian Kettle has a standard processing time of 7-10 business days, unless otherwise notified.
All orders are shipped using (USPS) United States Postal Service or UPS, Monday through Friday.
In the case of a holiday, orders are shipped on the next business weekday. If the product is out of stock, please allow 7-14 business days for products to be processed and shipped out. When the order is shipped, you will receive an email containing your order tracking information.
Please ensure you enter the correct shipping address and verify before checkout. If your order is returned due to an incorrect address or error on your part, there's a shipping fee that will be charged in order for us to reship your order.
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong, please notify us via email at info@nubiankettlecom. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.